A few weeks ago as I contemplated my New Year’s resolutions, I had an idea: I would make a list of twelve people with whom I have less-than-satisfying relationships. You know, something said or done along the way created hard feelings (on my part or theirs, or both). How would it be, I wondered, if invited each of these people to spend ten minutes — TEN, mind you — saying anything that they wanted to say to me. I would not comment, retaliate, or defend myself in any way. At the end of that ten minutes, I would offer a simple, heart-felt apology and thank […]